Cancellation and Refund Policy

1. Cancel anytime

A workspace owner or admin can cancel a paid plan at any time from the billing portal in the workspace settings. There is no notice period and no cancellation fee.

2. Access until the end of the paid period

After you cancel, the workspace keeps its paid plan until the end of the monthly or annual period you already paid for. It then moves to the Free plan. Nothing is deleted when that happens; the Free limits apply from then on.

3. No refunds

Payments are not refunded, in full or in part, including for the unused part of a monthly or annual period, for seats removed partway through a period, or for a plan cancelled early.

• Removing seats partway through a period lowers the next invoice rather than returning money for the current one.
• If you were charged by mistake, such as a duplicate charge, write to tyler@webbpulse.com and it will be corrected.

4. Failed payments

If a renewal payment fails, the workspace moves to the Free plan until the payment goes through, then returns to its paid plan.

5. Prices and changes

Current prices are on the pricing page. A price change applies from your next billing period, and you will be told before it does. This policy is part of the Terms of Service.

6. Questions

Write to tyler@webbpulse.com about anything on your bill.